Terms and Conditions – Cracking Racking

Last updated: March 24, 2026

These Terms and Conditions govern the use of the website https://www.crackingracking.com/ and any services or products provided by Cracking Racking ("we", "us", "our").

By using this website or engaging our services, you agree to these Terms.

1. Company Information

Cracking Racking
Unit 8, Junction Trade Park
Baxter Street
Oldham
OL8 4RG
United Kingdom

Email: team@crackingracking.com
Phone: 0161 330 1164

2. Use of Website

You agree to:

• Use this website for lawful purposes only
• Not misuse or attempt to disrupt the website
• Not copy, reproduce, or exploit website content without permission

We reserve the right to restrict or terminate access if misuse is detected.

3. Products and Services

We supply:

• Pallet racking
• Shelving systems
• Cantilever and longspan systems
• Used racking and equipment
• Installation services
• Racking inspections

All products and services are subject to availability.

4. Quotations and Orders

• All quotations are non-binding until confirmed in writing
• Prices may vary based on:
  • Site conditions
  • Installation requirements
  • Stock availability

An order is only confirmed when:

• Written acceptance is provided
• Any required deposit is received

5. Pricing and Payment

• Prices are quoted in GBP (£) unless stated otherwise
• VAT may be applied where applicable
• Payment terms will be agreed at the time of order

Failure to make payment may result in:

• Delays
• Suspension of services
• Cancellation of orders

6. Delivery and Installation

Delivery

• Delivery times are estimates only
• We are not liable for delays outside our control

Installation

• The customer must ensure:
  • Safe site access
  • Suitable working conditions
  • Compliance with health and safety requirements

We reserve the right to:

• Refuse or suspend work if conditions are unsafe

7. Used Equipment

Where purchasing used racking or equipment:

• Items are sold as seen
• Condition may vary
• No guarantee of cosmetic condition

We will provide accurate descriptions where possible, but:

• It is the buyer’s responsibility to verify suitability

8. Returns and Refunds

• Returns are not accepted unless agreed in writing
• Custom or installed products are non-refundable
• Any approved returns may be subject to:
  • Restocking fees
  • Collection charges

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for:
  • Indirect or consequential losses
  • Loss of business, revenue, or profits

Our total liability shall not exceed:

• The value of the goods or services supplied

10. Customer Responsibilities

The customer is responsible for:

• Ensuring correct measurements and specifications
• Maintaining installed equipment
• Conducting regular safety inspections

Failure to comply may result in:

• Safety risks
• Voided liability

11. Intellectual Property

All website content including:

• Text
• Images
• Branding

Remains the property of Cracking Racking.

Unauthorised use is prohibited.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Their content
• Their terms or policies

13. Health & Safety

For installations and inspections:

• Customers must comply with all relevant UK health and safety regulations
• We reserve the right to stop work if safety standards are not met

14. Force Majeure

We are not liable for failure or delay caused by:

• Natural disasters
• Supply chain disruptions
• Labour disputes
• Government actions

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

16. Changes to These Terms

We may update these Terms at any time.

The latest version will always be available on our website.

17. Contact Us

For any questions regarding these Terms:

Email: team@crackingracking.com
Phone: 0161 330 1164
Website: https://www.crackingracking.com/pages/contact